📍 Serving Porter Ranch · Granada Hills · Northridge · Chatsworth(747) 217-1927

Terms of Service

Effective date: January 1, 2025  ·  Caring Moms Community  ·  Porter Ranch, CA 91326

Please read these Terms of Service carefully before using the caringmoms.org website or submitting any service inquiry. By accessing our website or submitting a booking request, you agree to be bound by these terms.

1. About Caring Moms Community

Caring Moms Community ("we," "us," "our") is a local home services referral community based in Porter Ranch, California. We connect homeowners in Porter Ranch, Granada Hills, Northridge, and Chatsworth with independent professional cleaning service providers in the San Fernando Valley.

Caring Moms Community is not a cleaning company. All cleaning and home services are performed by independent professional service providers. We do not employ, direct, or control service professionals.

2. Use of This Website

You may use caringmoms.org solely for lawful purposes and in accordance with these Terms. You agree not to:

3. Booking Requests and Service Appointments

Submitting a booking request through our website does not constitute a confirmed appointment. A booking is confirmed only after you receive direct confirmation from us by phone or email. We will contact you at the phone number or email address you provide within a few hours of your submission during business hours (Monday–Saturday, 8am–6pm PT).

Pricing is provided as an estimate based on the information you submit. Final pricing is confirmed before any service begins. We do not charge your card or collect payment through this website — payment arrangements are made directly with your service provider.

4. Cancellation Policy

You may cancel or reschedule a confirmed appointment at no charge if you notify us at least 24 hours before the scheduled service time. Cancellations made with less than 24 hours notice may be subject to a cancellation fee of up to $50, at the discretion of the service provider.

5. Satisfaction Guarantee

If you are not satisfied with any aspect of the cleaning service performed, please contact us within 24 hours of service completion. We will arrange a re-clean of any disputed areas at no additional charge. This guarantee applies to standard and deep cleaning services and does not cover damage claims (see Section 7).

6. Intellectual Property

All content on this website — including text, images, logos, and design — is owned by or licensed to Caring Moms Community and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by California law, Caring Moms Community shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or any services arranged through it. Our total liability for any claim arising from these Terms or your use of the site shall not exceed the amount you paid for the service giving rise to the claim.

Service providers are independent contractors. While all service providers in our network are background-checked, Caring Moms Community is not responsible for property damage or personal injury caused by a service provider during the course of service. Service providers carry their own liability insurance. Please contact us immediately at (747) 217-1927 or hello@caringmoms.org if any incident occurs during a service.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this site, you consent to the collection and use of your information as described in our Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites (including Google, Yelp, and Instagram). These links are provided for your convenience and do not constitute an endorsement. We have no control over the content of those sites and accept no responsibility for them.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

11. Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by updating the effective date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us: